TY - BOOK AU - Kite,Neilson AU - Kay,Frances TI - Understanding Emotional Intelligence :Strategies for boosting your EQ and using it in the workplace SN - 9780749458805 (pbk.) U1 - 152.4 PY - 2012/// CY - London, Philadelphia PB - Kogan Page KW - Emotional intelligence KW - Management KW - Personnel management N1 - Includes index ER -