Delivering Quality Service: Balancing Customer Perceptions
Published by : The Free Press (NEw York) Physical details: 226 ISBN:9781439167281. Year: 1990Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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SME Library General Stacks | Non-fiction | 658.812 ZEI/DE (Browse shelf(Opens below)) | Available | 21494 |
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