Delivering Quality Service: Balancing Customer Perceptions
Published by : The Free Press (NEw York) Physical details: 226 ISBN:9781439167281. Year: 1990| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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SME Library General Stacks | Non-fiction | 658.812 ZEI/DE (Browse shelf(Opens below)) | Available | 21494 |
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| 658.812 PEE/CU Customer Relationship Management | 658.812 RAO/CU Customer Relationship Management | 658.812 SIN/MA Managing Customer Relatioship:Codes and Guidelines | 658.812 ZEI/DE Delivering Quality Service: Balancing Customer Perceptions | 658.82 RAD/SA Sales Promotion | 658.82 VER/AG Agri-Business and Finance Management | 658.827 GUP/BR Brand Management |
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